Frequently Asked Questions
HYPERVOX
How often should I recharge the battery?
Charge the battery to full before the first use, and then recharge as often as needed.
We recommend you plug it in to recharge when the battery capacity reaches 20%.
You do not need to drain the battery fully before recharging.
For long term storage, fully charge the battery before storage and then at least once every three months.
How long will it take to recharge?
A full charge on an empty battery will take approximately 4 to 6 hours.
You must use only the AC adapter that came with HyperVox.
While recharging, HyperVox is totally functional and can be used as normal.
What type of battery is in HyperVox and is it user replaceable?
HyperVox is powered by a 12-volt LiFePo4 (Lithium Iron Phosphate) battery.
It is rechargeable up to 2500 times using the included battery charger.
Do not use any other charger other than the one that came with the HyperVox.
When it no longer holds a charge for a long time, it is easily replaceable by the user.
How do I know when HyperVox is fully charged?
The light on the charger block will turn from red to green.
Occasionally, the light will cycle back to red momentarily to top off the battery.
When you unplug the charger, you may observe the battery meter recalculate as the battery resumes to resting voltage. You will see it stay at that level for a long time.
Why should I scan for an open wireless frequency?
The interference for wireless mics varies from region to region and zip code to zip code.
Scanning for an open frequency assures you the best chance for long range transmission with no interference.
If you’re still experiencing short range between the receiver and transmitter, rescan.
How do I pair to Bluetooth?
Press and release the Bluetooth pairing button to put HyperVox in pairing mode.
Turn on Bluetooth on your device and choose the available device labeled “MCCORMICK’S”.
If this is the first time, you’ll be asked to authorize the pairing request.
After that, your device will connect automatically after you activate the Bluetooth button on HyperVox.
How do I scan for an open frequency?
Attach both antennas to the antenna ports. Push on and twist to the right.
Turn on the main power switch.
On wireless channel A, press and hold the SYNC/SCAN button until the scan begins. This allows the receiver to find a clean, open frequency.
Install batteries in each transmitter and turn them on.
Locate the IR sensor on the transmitter. If it’s a handheld mic, the IR sensor is in the battery compartment. If it’s a body pack, the IR sensor is on top, next to the antenna.
Press and release the SYNC/SCAN button on the receiver and hold the transmitter’s IR sensor up to the IR sensor on the receiver. Within a few seconds, they will be synced together.
A successful pairing of frequencies will light up the RF (Radio Frequency) bar in the display window of the receiver.
Repeat the entire procedure for channel B.
What do I do if the wireless audio is either too weak or too distorted?
Transmitters have gain control settings from 0 to 16. If your audio signal is too high or low, you can change the gain output level. The SET button is in the battery compartment of either the handheld mic or the body pack transmitter.
Press and hold the SET button on the transmitter button on the transmitter until it unlocks.
Press SET again to navigate to the VOL setting and use the arrow keys to change.
What does RF and AF mean on the wireless receiver display?
RF stands for Radio Frequency and shows you the strength of the wireless signal
AF stands for Audio Frequency and shows you the level of audio coming in to the receiver on that channel.
The transmitter battery level is also conveniently shown on the receiver display.
What is HyperCast?
It is possible to broadcast your wireless mic or metronome to an unlimited number of HyperVox PA systems.
After you scan and sync your mic transmitter to the first unit, simply set the receiving frequency of the additional systems to the same channel.
To do this, just use the Up and Down buttons to reach the desired frequency.
Can I broadcast my metronome wirelessly through HyperVox?
Yes, by using one of the two wireless channels and the optional McCormick’s Wireless Metronome Adapter Cable with our body pack transmitter.
For best results, we suggest you turn down the gain on the transmitting body pack to around 5. To do so, open the transmitter battery door, press and hold SET to unlock, then press SET again to navigate to the VOL setting and use the arrow keys to change.
You can also use Bluetooth to broadcast a metronome from your favorite app, but Bluetooth has a much shorter range than wireless mics.
You can also plug in directly to the dedicated Metronome input with a cable.
I have other McCormick’s gear that uses wireless mic. Can I interchange between systems?
Yes, all McCormick’s branded wireless mics and transmitters are compatible with any McCormick’s branded wireless receiver.
In addition, you can purchase additional transmitters or microphones to match your current requirements, or configure for a different soloist for next year.
What is the warranty on the HyperVox?
The warranty is limited to the original purchaser to be free of defects in workmanship and material under normal use for a period of three years, starting on the date of purchase.
The warranty does not apply to any unit that has been damaged by fire, water, intentional misconduct, abuse or other abnormal conditions.